📜 Shipping & Delivery Policy

Last Updated: [20th March, 2026] 

Welcome to Padma Buy. We are committed to providing fast, secure, and reliable delivery services. Please read our Shipping & Delivery Policy carefully.

🚚 Delivery Coverage

We currently deliver products all over Bangladesh.

⏱ Delivery Time

• Inside Rajshahi: 1–3 working days
• Outside Rajshahi: 2–5 working days

📌 Delivery time may be delayed due to unforeseen circumstances such as natural disasters, political issues, or courier limitations.

📦 Order Processing

• Orders are processed within 24–48 hours after confirmation
• Orders may be verified via phone call or message

📌 Orders may be canceled if confirmation is not successful

💰 Delivery Charges

Delivery charges depend on product type and location.

👉 Typically:

• Inside Rajshahi: [৳80] 
• Outside Rajshahi: [৳150]

📌 Additional charges may apply for re-delivery or exchange

📦 Delivery Time Instructions

• Please check the product in front of the delivery person
• If any issue is found, return it immediately

📌 After accepting the delivery, an unboxing video may be required for any claims

❌ Failed Delivery

Delivery may fail due to:

• Incorrect or incomplete address
• Customer not reachable by phone
• Customer unavailable at delivery time

👉 In such cases:

• Re-delivery charges may apply
• Orders may be canceled after multiple failed attempts

🔄 Re-Delivery Policy

• Re-delivery is available upon customer request
• Additional delivery charges will be applicable

📦 Packaging & Safety

We ensure that all products are securely packaged to prevent damage during delivery.

⚠️ Important Notes

• Cash on Delivery (COD) is available only for physical products
• Digital products are delivered electronically (via email or download link)

📞 Contact Us

If you have any questions regarding shipping or delivery, please contact us through our official contact page.