📜 Terms & Conditions

Last Updated: [20th March, 2026] 

Welcome to Padma Buy. By accessing, browsing, or placing an order on our website, you agree to comply with and be bound by the following terms and conditions.

🧾 1. Introduction

Padma Buy is a multi-brand e-commerce platform where both physical and digital products are sold through associated brands.

Our associated brands include:

• SA Super Shop
• Charm Of Chapters
• Gift Magnet BD
• Padma Access

🛒 2. Product Information

We strive to provide accurate product descriptions, images, and pricing. However:

• Actual products may slightly differ from images due to lighting or display variations
• Product prices and availability may change at any time without prior notice

📦 3. Order Acceptance & Cancellation

All orders are considered as requests. Padma Buy reserves the right to accept or cancel any order under the following conditions:

• Product is out of stock
• Pricing error or incorrect listing
• Incorrect or incomplete customer information
• Customer is unreachable for confirmation
• Suspicious or fraudulent activity

💰 4. Pricing & Payment

• All prices are listed in Bangladeshi Taka (BDT)
• Prices may change without prior notice

👉 Payment methods include:

• Cash on Delivery (for physical products)
• bKash / Nagad / Online Payment

📌 Digital products require full advance payment

🚚 5. Delivery

We aim to deliver products within the estimated timeframe. However, delays may occur due to courier issues or unforeseen circumstances.

📌 Please refer to our Shipping & Delivery Policy for more details.

🔄 6. Return & Refund

Return and refund requests are handled according to our Return & Refund Policy.

📌 Please refer to the Return & Refund Policy page for detailed information.

💻 7. Digital Products

• Digital products are delivered electronically
• Once delivered, they are non-refundable and non-returnable

🧠 8. Customer Responsibilities

Customers are responsible for:

• Providing accurate name, phone number, and address
• Checking the product at the time of delivery

🚫 9. Prohibited Activities

The following activities are strictly prohibited:

• Placing fake or fraudulent orders
• Attempting unauthorized access to the website
• Copying or misusing content
• Engaging in illegal activities

🎁 10. Offers & Coupons

• Misuse of coupons or promotional offers may result in order cancellation
• Offers may have usage limitations per customer

⚠️ 11. Error Handling

In case of any pricing or listing errors (e.g., a product mistakenly listed at a very low price), Padma Buy reserves the right to cancel such orders.

⚖️ 12. Limitation of Liability

Padma Buy shall not be liable for any indirect or consequential damages arising from the use of our products or services.

🔐 13. Intellectual Property

All content on this website, including text, images, logos, and digital products, is the property of Padma Buy or its associated brands.

Unauthorized use is strictly prohibited.

🔄 14. Changes to Terms

Padma Buy reserves the right to update or modify these terms at any time. Changes will be effective immediately upon posting.

📞 15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through our official contact page.